Warranty Information – Sound Town Electronics Dubai

Thank you for choosing Sound Town Electronics as your preferred source for electronic products. We take pride in delivering high-quality audio and electronic solutions. To ensure your satisfaction and confidence in our products, we offer a comprehensive warranty program.

Warranty Duration:
All products purchased from Sound Town Electronics Dubai are covered by a limited warranty for a period of one (1) year from the date of purchase.

Warranty Coverage:
During the warranty period, Sound Town Electronics warrants that the product will be free from defects in material and workmanship under normal use. This warranty covers the repair or replacement of defective parts and labor required to address any issues arising from normal use.

Exclusions from Warranty Coverage:
The warranty does not cover damages resulting from:

Accidents, misuse, or abuse
Unauthorized modification or repair
Exposure to extreme temperatures or environmental conditions
Acts of nature such as floods, fires, or earthquakes
Normal wear and tear
Claiming Warranty Service:
If you encounter any issues covered by the warranty, please follow these steps:

Contact our Customer Service team at [email protected]
Provide proof of purchase, including the date of purchase and serial number of the product.
Describe the issue in detail to help our team assess the problem.

Warranty Service Process:
Upon receiving your warranty claim, our dedicated team will assess the situation promptly. Depending on the nature of the issue, we will either repair or replace the defective product

Shipping Costs:
Customers are responsible for any shipping costs associated with returning the product to Sound Town Electronics for warranty service. Sound Town Electronics will cover the return shipping costs after the warranty service is complete.

Limitation of Liability:
Sound Town Electronics’ liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Contact Information:
For warranty inquiries or assistance, please contact our Customer Service team at [email protected]

Sound Town Electronics Dubai reserves the right to update or modify this warranty policy without prior notice. Please refer to the warranty information provided at the time of purchase for the most accurate and up-to-date details.