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Delivery Policy

SHIPPING DESTINATIONS

Sound Town Electronics Rental & Trading LLC ships the items within UAE at the moment.

If you have any further questions on shipping please contact us.

DELIVERY TIME

Express Delivery: Express Delivery is available for Dubai and Sharjah only and it takes 2 – 8 hours to be delivered. *Subject to Stock Availability. The cost of Express delivery is AED 50.

Normal Delivery: Normal Delivery is available for all Emirates and it takes about 1 – 2 Days to be delivered. *Subject to Stock Availability. The cost of Normal Delivery is AED 15.

International Delivery: Cash on Delivery is not available for International Delivery hence the order received for International orders will be processed within 1-3 days from the date of order receipt. The delivery cost will be obtained directly from the courier company and shared to the customer for the final payment. The mode of payment for international orders is Online payment or Bank Transfer only.

SHIPPING COURIERS 

We have currently tied up with TeamEX Courier to deliver your shipments safely, securely and on time. 

We may use other method for shipments to deliver on time, in case it is needed.

TRACK YOUR ORDERS  

 You can always track your orders through the website, after loging-in.

 If we used an alternative shipping method, the tracking number will be sent to you as soon as your items are shipped alternatively you can click on what’s app icon below to check the status of your order. 

QUERIES

In case of any queries, please feel free to contact us or call on +971 (04) 2517548.

We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to below circumstances. 

  • Shipping address provided is incorrect.
  • Order is pending a credit approval and fraud verification.
  • Product is currently out of stock
  • Delay caused by the courier and beyond the control of Sound Town Electronics Rental and Trading LLC.