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Delivery Policy

SHIPPING DESTINATIONS

Sound Town Electronics Rental & Trading LLC ships the items only within UAE at the moment.

If you have any further questions on shipping please contact us via

DELIVERY TIME

DUBAI             Next Day * (standard overnight)

*Subject to stock availability and the order is above AED 1000.  Any order below AED 1000 will be delivered within 1-2 days all over UAE and the Delivery charge of AED 20 will be applicable.

Deliveries will be shipped as soon as the order information is verified, we will do our best to deliver your order fast. This is subject to payment confirmation and correct delivery address details provided by the customer. 

SHIPPING COURIERS 

We have currently tied up with TeamEX Courier to deliver your shipments safely, securely and on time. 

We may use other method for shipments to deliver on time, in case it is needed.

TRACK YOUR ORDERS  

 You can always track your orders through the website, after loging-in.

 If we used an alternative shipping method, the tracking number will be sent to you as soon as your items are shipped alternatively you can click on what’s app icon below to check the status of your order. 

QUERIES

In case of any queries, please feel free to contact us or call on +971 (04) 2517548.

We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to below circumstances. 

• Shipping address provided is incorrect.

• Order is pending a credit approval and fraud verification.

• Product is currently out of stock

• Delay caused by the courier and beyond the control of Sound Town Electronics Rental and Trading LLC.